When I worked in Corporate America before starting my business in 1996, the office manager told me, “Colleen, the only thing that is constant is change. Nothing stays the same.” Well, the definition of change is to make the form, nature, content, future course of something different from what it ... Read More
Ten Proven Steps for Developing Client Relationships That Last
During our 20 years in business, one thing has always been in our vision, and our key to success: our focus on the importance of customer service. We have several long-term clients, and I believe that is because of the customer relationships we have built over the years (as well as our excellent ... Read More
Literal: factual, truthful, honest…
This is an original creative writing post I wrote a few years ago, and I am posting today because the joke of me taking everything “literal” has surfaced several times recently. I don’t know why I struggle with it so much, but I do, and in my personal life it is funny and I can sit and laugh about ... Read More